Frequently Asked Questions
Everything you need to know about your SKYN experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like intimate apparel may be final sale.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit, as our fits range from slim to oversized.
Are your materials sustainably sourced?
At SKYN, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we are working toward 100% sustainability by 2025.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.